Privacy Policy
Effective Date: 19 Jul 2025
Last Updated: 19 July 2025
Welcome to ignougate.in (“Website”), owned and operated by IGNOUgate (“we,” “our,” or “us”). We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or use our website and services.
1. Information We Collect
We collect the following types of personal and non-personal information from our users:
Personal Information
- Full name
- Email address
- Mobile number
- Billing address
- Payment information (processed securely via Razorpay)
- Course enrollment and activity history
- Account credentials (if you create an account)
Non-Personal Information
- IP address
- Browser type
- Device information
- Pages visited and time spent
- Cookies and usage data
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and manage your access to courses (free and paid)
- To process payments via Razorpay securely
- To send important updates and notifications related to your account or services
- To provide customer support
- To improve our website and services
- To comply with legal obligations
3. Payment Processing
We use Razorpay as our third-party payment processor. All payment transactions are processed securely via Razorpay, and we do not store your card or banking details on our servers.
Razorpay may collect and process your personal and payment information in accordance with their own privacy policy. We encourage you to read Razorpay’s Privacy Policy for more details.
4. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Razorpay (for payment processing)
- Legal or government authorities when required by law
- Third-party service providers (only to the extent necessary to provide our services, and under strict confidentiality agreements)
5. Data Security
We implement industry-standard security measures including:
- SSL encryption
- Secure server hosting
- Access control
- Regular security audits
Despite our efforts, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access, update, or delete your personal data
- Withdraw consent at any time
- Contact us for any data-related concerns
To exercise your rights, email us at: contact@ignougate.in
7. Cookies
We use cookies to enhance your browsing experience and analyze site traffic. You may choose to disable cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or by posting a notice on our website.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: contact@ignougate.in
Phone: 7703914441
Address: Burari, Delhi, India
By using ignougate.in, you consent to the collection and use of your information as outlined in this Privacy Policy.
